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Guest Relation Executive (GRE)

Guest Relation Executive (GRE) APPLY NOW

The House of MG
F&B Service
Full time

Job description

From welcome to farewell at restaurants + banquets. Ensure excellence and satisfaction.

She/he will keep eye on all tables and help/coordinate the captain for service. Learn to help in service.

Banquet: Be the point of coordination for third decorators, third-party vendors, musicians, flower decorators, etc. to ensure a timely quality function.

Submit daily reports on guest issues, feedback, recommendations, cross-selling, etc.

He/She is responsible for updating Guest feedback daily.

He/She is responsible for handling the daily activities of Agashiye/GHS

Responsible for greeting and meeting guests at Agashiye/GHS

He/She works with the consent of RM for any assistance required in operation.

He/She should merchandise the product of House of MG.

He/She will be coordinating for Banquet/AGS & GHS

Responsible for assisting in the Banquet whenever required.

Responsible for meeting and greeting banquet guests in the absence of concerned people.

Responsible for providing a daily register with all necessary details.

Responsible for taking feedback from guests daily.

Responsible for making daily reports for submission.

Responsible for assisting in Green House if required.

He/She should help in the restaurant as a supervisor.

Responsible for taking daily rounds of the concerned area. 

EDUCATION:

Must be able to read, speak, write, and understand the primary language, used in the workplace. His/her behavior and personal appearance will always be geared to the objective of being an example to all other staff within the Hotel.

He/she will strive to use polite language and well-groomed behavior in his/her relationship with the Hotel guests, colleagues, and staff.

EXPERIENCE:

Two years of Restaurant front desk experience.

Supervisory experience, experience handling cash, accounting procedures, and general administrative tasks, Additional languages spoken would be an asset.

APPLICATION FORM

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Guest Relation Executive (GRE)